Shop Policies​

Shipping Policy

*** FREE INTERNATIONAL SHIPPING ***

 

Processing time

The time I need to prepare an order for shipping varies from 1-3 days.

 

Estimated shipping times

All orders are shipped via International registered airmail

North America: 7-21 business days

Europe: 5-14 business days

Australia, New Zealand and Oceania: 12-30 business days

North Africa and the Middle East: 5-14 business days

 

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and Import Taxes Policy

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Cancellation and Return Policy

I gladly accept returns, exchanges, and cancellations

 

Cancellations

I would accept a cancellation only if it is within the first 12 hours of purchase

 

Returns and exchanges

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please contact me within 3 days of delivery

Ship items back within 5 days of delivery

You will receive a full refund (not including shipping costs) through PayPal, as soon as the returning item arrives back. If a parcel is lost or sent to the wrong address, I would not be able to refund or exchange.

Privacy Policy

I will be using your personal data only to meet my commitments to you and to provide you with the product you expect. I need your personal data for the following purposes:

  • To process your orders

  • To enable me to answer your queries

Accessibility

I know how hard it cam be to navigate in some websites.
My website is fully accessible, so I hope you would enjoy it.

FAQ

When will I receive my order?

Items will be ready to be shipped within 3-5 business days after PayPal payment is complete.

The order will be shipped to your PayPal address.

Can I use express shipping?

Yes. Express shipping overseas is an additional 33$, and takes 3 business days to arrive.

Is there a tracking number?

Every shipped order has a tracking number that will be provided to you.

Can I have the order gift wrapped?

Of course. Please write it in the note before you submit your order.

Can I pay with a Credit Card?

You may be able to pay with a card via PayPal without a PayPal account.  

Note: PayPal places restrictions on how often you can use their Guest Checkout feature.

If you run into any trouble or have any questions about PayPal's Guest Checkout, please contact PayPal directly.

I use high quality oil and acrylic and paint on high quality fabric

Please feel free to contact me for any question you may have. I will be happy to give you the best service and share my passion with you. 
Looking forward to hearing from you  

 
 
 
 
 
 
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